Certus Learner Knowledge Base
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Virginia Document Upload in Course

What is Document Upload?

In some courses, you are required to provide additional documentation to verify a part of your training. If this step applies to your course, you’ll be prompted to upload the requested document securely within the course. Instructions will be provided on-screen to guide you through the process.

What would cause my homeschool documentation to be rejected?

You must submit the Approval Document from your local county that has approved you to be homeschooled. This is typically a formal letter from the county that includes the learner’s name, and the year.

Common reasons that a submission may be rejected includes:

  • Submitting a document from previous year (i.e. 2024-2025 instead of 2025-2026)

  • Submitting a Notice of Intent form

  • Submitting documents from your online school or public school

  • Proof of graduating from a homeschool program - high school graduates are ineligible for the course

Submissions are manually reviewed by a team of specialists. Please allow up to 5 business days for processing. If your document is not approved, you’ll be notified with the reason and can log back in to resubmit.