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Document Upload In Course

What is Document Upload?

In some courses, you are required to provide additional documentation to verify a part of your training. If this step applies to your course, you’ll be prompted to upload the requested document securely within the course. Instructions will be provided on-screen to guide you through the process.

What would cause my submission to be rejected?

Common reasons that a submission may be rejected includes:

  • Missing fields of information

  • Illegible information 

  • Wrong/Incorrect information submitted

Submissions are manually reviewed by a team of specialists. Please allow up to 5 business days for processing. If your document is not approved, you’ll be notified with the reason and can log back in to resubmit.

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